FOLLOW YOUR ORDER
Your shipping confirmation has the live tracking link.
When your order ships, NOVARA ROW sends a confirmation email with the carrier and tracking number. Open that email and select the tracking link for the latest scan.
When tracking first appears
A label can be created before the carrier completes its first scan. If the link shows no movement immediately, check again after the carrier has accepted the package.
Still need help?
If tracking has not updated for three days, the delivery window has passed, or you cannot find your confirmation email, contact us with the order number and checkout email.
CONTACT CUSTOMER CARE →
210-294-6669
Support Email: Orders@novararow.com